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Industry solutions:

When you want to mark parts, what questions do you need answered?
Why mark parts ?
  You make parts to sell, but why bother to mark them? Is counterfeiting a problem? Do you want your customers to recognize your parts? Do you require traceability for warranty returns?
Who is your supplier ?
  Your supplier needs to be reliable to support you in the future. Does the company you are buying from have a global presence? Are they growing? Do they have experience in your market?
Why traceability ?
  Are you ISO compliant? Do you need to maintain a part history for safety critical parts?
How should you mark your parts ?
  Now that you have decided to mark, how should you do it? There are a lot of different technologies; how do you choose? Hand marking is easy to implement, but slow, inconsistent, labor intensive and when a hammer smashes a thumb it can be expensive. Ink jet is fast and programmable, but it is not permanent, the ink is not cheap and the solvent is an environmental liability. Presses can make fast permanent marks, but they are not very flexible, setup is time consuming, they can’t be used on hard or fragile parts and they can be dangerous. Chemical-etch is inexpensive, but slow and inconsistent.
Why micro-percussion ?
  Do you need fast, flexible, safe, programmable marking? Do you need to mark date codes and/or serial numbers? Are your parts fragile? Does the mark need to be permanent?
What can you mark ?
  Many types of marks are required by different industries on many materials. What can you mark with this type of equipment? Can it mark all types of metal? Up to what hardness? What about plastics and other materials? Is it possible to mark logos? What about bar codes? Will it damage fragile parts?
What type of micro-percussion ?
  There are two ways to activate the marking tool: air and electricity. How do you choose? What is your cycle time? Is air available? Is it good quality? Are you marking text only or text and DataMatrix™ codes? Do any industry norms mandate a technology?
Why scribing ?
  As flexible as it is, Micro-percussion is not the answer for every application. Are you marking sheet metal or tubes? Is noise an issue?
Do you require machine readable marks ?
  Are you familiar with DATAMATRIX™? Are you an aerospace manufacturer? Do your parts need to be SPEC2000 compliant? How much space do you have for the mark? Does the mark have to survive in a difficult environment? Do you need to encode a large amount of data?
How good is the service ?
  How many service technicians does the company have? Do they have multiple service locations? Are they available 24/7?
How good is the quality ?
  Is the product designed for industrial marking? Are the components robust? What type of warranty is offered?
Can you get spare parts if you need them ?
  Things break, things wear out - it is inevitable. When this happens, will your supplier be there? Do they stock spare parts, components, systems? Are there parts you should stock? How critical is your production? Do you run night shifts and/or weekend shifts? Are spare parts kits available?
How difficult is maintenance ?
  All equipment needs maintenance. How difficult is it to maintain the equipment? Does it require special tools? Does it require special training? How often does it need to be maintained? Can it be done in-house? How long does the maintenance take? Is a preventative maintenance plan available?
What do you do when you need a part repaired ?
  Eventually the equipment will require repairs. When you send in the equipment how fast is the turn-around? Are priority repairs available? Is on-site repair an option? Is rental equipment available during a repair? Does the repaired equipment come with a warranty?
Will you be shown how to use the machine ?
  Once you have purchased the equipment, how do you get it running? Is phone support available? Is it free? Is on-site training available? What types of training are available: start-up, preventative maintenance, mechanical, software?
How big is the system ?
  Space is at a premium in most applications. Can the equipment fit into your existing application? Are different marking tools available to reach past obstructions? Is it possible to move the marking head if it interferes with the part?
How good is the software ?
  No two applications are the same. Does the software make it easy to program the system?. Is the software built into the controller ? Is it easy to use? Is Windows®-based software available? Does it have print preview?
What about custom software ?
  Bolting in the mechanical bits and plugging in the electronics is only part of most applications; software completes the package. No matter how good the standard software is, it can not meet every need. Can your supplier offer a custom interface? Do they do this in-house or through a third party? Can you write your own software?
Can I get a customized solution ?
  Every application is different, can your supplier manage the customization? Do you have to work with one of their integrators? If you choose the integrator, will the supplier provide support ?
Is it easy to integrate ?
  Most systems are not stand-alone, they need to function with the other systems in your plant. Does the system have input/output capability? Can it receive serial strings? Can it communicate with your PLC, your database programs?

 



Emo Hannover

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